This privacy policy was last modified on: 2026-04-24.
At Wad Experience Terschelling, accessible via https://www.wadexperienceterschelling.nl, the privacy of our visitors is one of our main priorities. This document describes the types of information collected and recorded by us, and how we use it.
1. Contact details
For questions about this privacy policy or your data, you can contact:
- Company name: Wad Experience Terschelling
- Address: Torenstraat 35, 8881BG West-Terschelling
- Email address: info@wadexperienceterschelling.nl
- Chamber of Commerce number: 42043866
2. Personal data we process
We process your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the data we process:
- Identification data: First and last name.
- Contact details: Address details, phone number, and email address.
- Payment details: We process information about your payment via our payment service provider Mollie. Please note: we do not store full credit card or bank details ourselves.
- Booking details: Information about the service or product you have booked. We use Ticketpartners for this.
- Technical data: IP address, browser type, and website activity.
3. Purpose and basis of processing We process your data for the following purposes:
- Execution of the agreement: To process your booking, handle the payment, and deliver the service.
- Communication: To be able to call or email you if necessary to perform our services (e.g., a booking confirmation).
- Legal obligation: We also process data if we are legally obliged to do so, such as data we need for our tax returns.
- Optimization: To analyze and improve the functioning of the website.
4. How long we keep data
Wad Experience Terschelling does not store your personal data longer than strictly necessary to realize the purposes for which your data is collected. We apply the following retention periods:
- Booking and financial data: 7 years (in accordance with the statutory administration obligation of the Tax Authorities).
- General contact details: Up to 2 years after our last contact, unless an agreement results from it.
5. Sharing personal data with third parties
We do not sell your data to third parties. We only share your data with parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. This includes:
- Booking software: Ticketpartners for managing appointments.
- Payment Service Provider: Mollie for secure payment processing.
- Hosting provider: For managing the website and email.
- Google: For analyzing website visits via Google Analytics (linked via Google Site Kit).
With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality.
6. Cookies and similar techniques
We use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your device when you first visit this website.
Google Analytics & Google Site Kit
Cookies are placed via our website by the American company Google, as part of the “Analytics” service. We use the Google Site Kit plugin to make these statistics transparent. We use this service to track how visitors use the website and to get reports on the effectiveness of our website.
Privacy settings: We have configured Google Analytics to be privacy-friendly. This means that your IP address is anonymized (masking the last octet) and that we have entered into a processing agreement with Google.
Data sharing: We have not given Google permission to use the obtained Analytics information for other Google services or advertising purposes.
Retention period: The data collected via cookies is stored by Google for 14 months on servers in the United States.
Opt-out and management: You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
7. Your rights
You have the right to view, correct, or delete your personal data. In addition, you have the right to:
- Withdraw any consent for data processing.
- Object to the processing of your personal data by us.
- Request data portability.
Requests for this can be sent to info@wadexperienceterschelling.nl. We will respond as soon as possible, but no later than within four weeks.
8. Security
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The website uses a reliable SSL certificate (recognizable by the padlock and 'https') to ensure that your personal data does not fall into the wrong hands.
